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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We will perform an inspection (including appliances), thorough cleaning, and pest control. 

Yes, we have on-site maintenance. 

Put in a maintenance request via our online portal or call the main office to schedule maintenance.

Spare office keys are available at the leasing office (Kentwood Apartments), $20 fee for lost keys

Amenities

We have laundry facilities, a playground and a picnic area. 

Yes, we have reserved parking available to residents. 

The in-unit washer/dryer hookups location depends on the floorplan

Yes, Arden Park is a pet-friendly community. 

We have a $250 pet deposit and $25/a month pet rent. 

Pets must be 25 pounds or less. 

Washer/dryer in select units, stove, and dishwasher. 

Admin

Tours are free. Please contact us to schedule one. 

Management is located on the 2nd floor of F Bldg. w/ramp access. 

Online applications are available on our website. 

Application approvals are provided within 72 hours if fully completed.

Move-in costs are discussed prior to the move-in date. 

Online payments via the app/website. 

Rent and utilities are monthly fees. 

Yes, renters insurance is mandatory.

No utilities are include in rent.

No set up is required, but PSE and Renter's Insurance is required prior to move-in.

Xfinity/Comcast is available for utility set up.

Visitation by any person other than the persons specified on the Lease/Rental agreement for the apartment for a period of 7 days shall be a violation of the Lease/Rental agreement

Sublets are not permitted. 

Grandview Off-Leash Park is the closest pet park.

Location

Metro bus stop is on main road in front of the property.

No, we are close to bike trails. 

Residents shop at Target, Westfield Mall, and Walmart. 

We are located on Benson Rd. Please visit our Maps page for directions. 

The nearest cross street is 224th Street. Please visit our MAPS page for directions. 

Didn't find an answer?

Our team is always ready to answer your questions.